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Online Customer Inquiry

Items mailed in New Zealand

To inquire about items mailed in New Zealand that are missing, damaged, delayed or missing contents use the Online Customer Inquiry Form

CourierPost Items

To inquire about CourierPost items please visit www.courierpost.co.nz

Items mailed from Overseas

• Please do not use the Online form for missing items that were mailed from overseas. The Sender should lodge an inquiry in the country of origin.

For items mailed overseas that are received damaged or missing contents please use the Online Customer Inquiry Form.