Sending mail

Everything you need to know about sending letters and parcels.

A letter within NZ

For information on sending letters and documents anywhere in New Zealand.

A parcel within NZ

For information on sending parcels of all sizes anywhere in New Zealand.

A letter overseas

For information on sending letters and documents anywhere overseas.

A parcel overseas

For information on sending parcels of all sizes anywhere overseas.

Trade Me users

Information and help about sending items through Trade Me.

Closing dates for sending mail

Make sure your mail gets there by sending it before the relevant dates.

What can't be sent?

Whether sending within New Zealand or overseas, it is your responsibility to ensure your item is safe to send and is not prohibited or restricted.

Your mail hasn't been sent

Inquiries for missing, delayed or damaged items can be made by completing our customer inquiry form.

Freight forwarding overseas

For information on sending freight anywhere in the world, including importing and exporting, customs clearance, and dangerous goods handling.

Other important information